Top Gastroenterologist in Delhi | Advanced GI & Liver Specialist
Robotic GI & Bariatric Surgery Specialist – Max Hospital, Delhi

Welcome to the official website of Dr. Ravindra Vats. Your privacy and safety are very important to us. This page explains how we collect, use, and protect your personal and medical information. Please read carefully.

01

Introduction

Dr. Ravindra Vats is a trusted medical professional dedicated to providing high-quality healthcare services. This Privacy Policy and Terms & Conditions explain our practices regarding the collection, use, and protection of your information when you visit our website, book an appointment, or fill out patient inquiry forms.

We follow all applicable medical privacy laws and regulations. By using our website, you agree to the terms described in this document. If you do not agree, please do not use our services. We may update this policy from time to time, so please check back occasionally.

02

Information We Collect

We collect different types of information to provide you with the best medical care and to make our website work properly. The information we collect includes:

Personal & Medical Details

  • Full name, date of birth, and gender
  • Contact information (phone, email, address)
  • Medical history and current symptoms
  • Insurance and billing information
  • Appointment preferences and records

Technical & Usage Data

  • Device type and browser version
  • IP address and location data (with permission)
  • Pages visited and time spent on our site
  • Cookies and tracking technologies
  • Form submissions and inquiry details
03

How We Use Your Patient Information

Your health data is sensitive. We only use it for medical and operational purposes. Below are the main ways we use your information:

Provide personalized medical advice and treatment
Process payments and insurance claims
Send appointment reminders and health tips
Protect patient safety and verify identity
Improve our website and healthcare services
Respond to your questions and concerns
04

Data Protection & Security

We take strong measures to keep your medical and personal information safe from unauthorized access, loss, or misuse. Our security includes:

05

Cookies Policy

Our website uses small text files called "cookies" to improve your experience. Cookies help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.

Essential Cookies

Needed for website functions like booking appointments

Analytics Cookies

Help us improve site performance

Preference Cookies

Remember your language and display choices

06

Third-Party Links

Our website may contain links to other websites (like labs, pharmacies, or health articles). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before sharing any personal information.

We may also use trusted third-party services for appointment scheduling, payment processing, or email communication. These partners only have access to the information needed to perform their tasks and must keep your data confidential.

07

Medical Disclaimer

The information provided on this website is for general informational purposes only and does not replace professional medical advice, diagnosis, or treatment. Always seek the advice of Dr. Ravindra Vats or another qualified health provider with any questions you may have regarding a medical condition.

Never disregard professional medical advice or delay seeking it because of something you read on this website. If you think you may have a medical emergency, call your doctor or emergency services immediately. Reliance on any information on this site is solely at your own risk.

08

User Responsibilities

As a user of our website, you agree to:

Provide Accurate Information Always give correct and complete details on forms
Respect Privacy Do not share other patients' information
Secure Your Account Keep login credentials private
Appropriate Communication Use the website only for lawful medical purposes
09

Intellectual Property Rights

All content on this website – including text, graphics, logos, images, and videos – is the property of Dr. Ravindra Vats or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, or republish any material without prior written permission.

You are allowed to view and print pages for personal, non-commercial use only (like for your own medical records). Any unauthorized use may lead to legal action.

10

Limitation of Liability

To the fullest extent permitted by law, Dr. Ravindra Vats and his team shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the website
  • Any information or advice received through the site
  • Unauthorized access to or alteration of your transmissions or data
  • Any other matter relating to the website

We do not guarantee that the website will be error-free, secure, or uninterrupted. Your use of the site is at your own risk.

11

Appointment Disclaimer

Booking an appointment through our website does not create an emergency response. For urgent medical needs, please call emergency services immediately. Appointment requests are subject to availability. Dr. Ravindra Vats reserves the right to cancel or reschedule appointments due to unforeseen medical emergencies.

Cancellation Policy: Please notify us at least 24 hours in advance if you need to cancel or reschedule. Missed appointments without notice may result in a small fee. We will always do our best to accommodate your healthcare needs.

13

Contact Information

If you have any questions about this Privacy Policy, your medical data, or our Terms & Conditions, please reach out to us. We are here to help you.

care@drravindravats.com
123 Health Lane, New Delhi - 110001, India
+91 98765 43210